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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

lori wilson

May 8, 2023

5  out of  5 rating by lori wilson
"They are very professional and knowledgeable. We walked into their office without an appointment and were not turned away. They took care of concerns and we left feeling confident that they had are best interests."

Anthony Carlucci

May 1, 2023

5  out of  5 rating by Anthony Carlucci
"Excellent service. You can always rely on this agency. So happy to work with them. David Castro always takes care of all my questions immediately. He makes any issue so simple. Working with him is awesome."

Marc Fuerch

April 20, 2023

5  out of  5 rating by Marc Fuerch
"I have been a customer for many years now, perhaps close to fifteen for auto and homeowners insurance. Recently I had a family situation come up that really threw me a curveball for how to resolve. It was suggested to me to pursue this with my homeowners insurance agent. I was skeptical at first as it didn't seem to be something that fell under their purview. I am very happy to say I received great assistance from the Agency, and David Castro to help me resolve what to me was a very unusual need. Many thanks!"

Edward Bruckstein

April 13, 2023

5  out of  5 rating by Edward Bruckstein
"Daniella took the time and the interest in helping me resolve my rate problem to my entire satisfaction and for this I am very grateful. People like her are what makes companies be successful. Keep up the good work and a million thanks. Edward"

Barry Abrams

March 31, 2023

5  out of  5 rating by Barry Abrams
"We have been with State Farm insurance for over 30 years we have changed agents 4 times looking for a good one. This one is great once we transferred over we met with Frank and he explained everything and helped us make the correct choices for updating our insurance policy’s we have several"

Marjorie Stanbury

March 28, 2023

5  out of  5 rating by Marjorie Stanbury
"Thank you. David Castro was very responsive and very helpful."

Jessica Potash

March 25, 2023

5  out of  5 rating by Jessica Potash
"Kathy is absolutely wonderful! She always replies to my emails and is extremely efficient."

Marci Schnapp

March 8, 2023

5  out of  5 rating by Marci Schnapp
"We've been with Frank and his team for 3 years now. Great service, competitive pricing and extremely knowledgeable in their field. I highly recommend Frank and his team."

John Kronenwetter

March 7, 2023

5  out of  5 rating by John Kronenwetter
"Helpful and professional and goes to bat for you."

Amber Winslow

February 27, 2023

5  out of  5 rating by Amber Winslow
"Kathy is by far the most. amazing agent to deal with at Frank Walker - State Farm. Answers our questions and provides what is needed in a quick, efficient manner. Would recommend her and the Frank Walker staff for your business or personal needs. Highly recommend!"
Profile photo of George Brinton

George Brinton

February 17, 2023

5  out of  5 rating by George Brinton
"Thanks so much for your help when we needed towing in St. Augustine. You saved us from having our Valentine's day vacation ruined with your quick and friendly response. Judy Leopold was professional and quick."

JAIME VILLAMIZAR

February 10, 2023

5  out of  5 rating by JAIME VILLAMIZAR
"Frank Walker State Farm Insurance has handled my personal and my Company's policies as well for several years. They have diligently found the proper coverage according to our needs and budget. Frank and Judy's service has been outstanding."

Barbara Yolles

February 7, 2023

5  out of  5 rating by Barbara Yolles
"Thank you David for helping guide me through the Window inspection, with a quick and professional experience! This inspection is helping to save over $500 a year, I appreciate your guidance in moving on this. Much appreciation."

Ilana Hanfling

January 24, 2023

5  out of  5 rating by Ilana Hanfling
"Daniella was so great! Helpful and nice!"

jo morgan

January 24, 2023

5  out of  5 rating by jo morgan
"Daniella was so great! Super nice and funny! Extremely helpful!!"

Doug Armstrong

January 17, 2023

5  out of  5 rating by Doug Armstrong
"Well, let me tell you about a "God send." Sandra Snow at Frank Walker State Farm Ins. is one of the most wonder persons I have had the pleasure of doing business with in the last 20 years. Extremely professional and personable. She's honed and precisioned in her tasks, detailed, and focused in getting the job done. Just a simply a wonderful person to deal with."

Deb Griffin

January 16, 2023

5  out of  5 rating by Deb Griffin
"David Castro was extremely helpful and very thorough. I have been with State Farm for many years. They are the best"

Gail Nugent

January 13, 2023

5  out of  5 rating by Gail Nugent
"David Castro helped us save over $1,600 per year on our auto insurance and over $2,000 per year on our homeowners insurance. He was professional, and efficient. Thank you, David!"

Mary Lou Eby

January 10, 2023

5  out of  5 rating by Mary Lou Eby
"David has been a wonderful God-send! After receiving a high recommendation to contact Frank Walker of State Farm, (who was very helpful to me), Frank introduced me to David Castro. He has been so attentive and prompt in his research and responses. Due to his kind diligence, I am finding the support that I need in order to obtain housing insurance. I am amazed that as a resident of St. Johns County, (northeast Florida), I am finally getting the help and direction that I needed from a gentleman in Ft. Lauderdale who has never even met me!"

D'Anne Ray

January 6, 2023

5  out of  5 rating by D'Anne Ray
"A huge thank you to David for helping me to prevent home fires by offering me the free Ting fire prevention device. Enrollment was quick and easy. Wonderful customer service."

bert barnett

January 5, 2023

5  out of  5 rating by bert barnett
"I've been with Frank Walker for many years and insured all my vehicles, motorcycles and 2 homes with them. Their customer service is second to none. David is the man!"

Ingrid Ramirez

January 5, 2023

4  out of  5 rating by Ingrid Ramirez
"Love the service that I got with David Castro very courteous explain everything to detail. Call me back as soon as I left messages he is a asset to your company."

Peggy Nunnery

November 21, 2022

5  out of  5 rating by Peggy Nunnery
"David Castro is my agent at State Farm. He has been very helpful and patient with me. Thank you David for your professionalism."

Cabrera Fam

November 1, 2022

5  out of  5 rating by Cabrera Fam
"We have been a customer at Frank Walker’s for several years and this team is fantastic. David Castro has been very helpful. It’s nice to have local experts that can service all your insurance needs in one place and that take their time to make sure you get the right coverage."

mike westhoff

October 19, 2022

5  out of  5 rating by mike westhoff
"Due to the recent hurricane in Ft Myers, my home was damaged and I lost both of my cars. I was getting around on my bicycle, until Frank Walker and State Farm came along. I now am driving an excellent car. I have been with Frank for over 30 years and I could not have been happier. They were efficient and fair. If you need insurance call Frank Walker. If I were still coaching in the NFL, I would want Frank on my team. Mike Westhoff"