State Farm® Insurance Agent Frank Walker
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
alejandro abaunza
September 21, 2024
5
out of
5
rating by alejandro abaunza
"Great customer service! Very patient and helpful service reps. They helped me picket the right auto insurance policy for my situation. Two thumps up!"
We responded:
"Alejandro, thank you for your wonderful review! I'm glad our team could assist you in selecting the right auto insurance policy for your needs. Your positive feedback about our customer service and patience means a lot to us. If you have any further questions or need assistance in the future, don't hesitate to reach out. - Frank Walker - State Farm Insurance Agent, Cooper City, FL"
Laurie Phelps
September 12, 2024
5
out of
5
rating by Laurie Phelps
"I have been a customer of Frank Walker Agency and State Farm for almost 20 years and they have always looked out for my best interest and provided me with the most insurance coverage for the least amount of money. I have had a couple of claims over that period of time and my rates have always been so affordable. I contacted Barbara about my homeowners insurance and she was so helpful and knowledgeable. I’m so grateful to have such a great team looking out for me."
We responded:
"Laurie, thank you for being a loyal customer for almost 20 years! I'm glad to know that our team has consistently provided you with the best coverage at affordable rates. It's wonderful to hear that Barbara was able to assist you with your homeowners insurance and that you found her to be helpful and knowledgeable. We truly appreciate your trust in us and look forward to continuing to serve you. If you ever need anything, please don't hesitate to reach out. - Frank Walker - State Farm Insurance Agent, Cooper City, FL"
Vanessa Vazquez-Bello
September 10, 2024
5
out of
5
rating by Vanessa Vazquez-Bello
"Been with this agent for a while. Every time i call the office, someone is always ready and able to assist me. This morning, i called and spoke with Cinthia. She listened attentively to my situation and answered every question I had. She was very kind, understanding and very professional. I told her she was amazing. Thank you Cinthia!!!"
We responded:
"Vanessa, thank you for your kind review. I'm glad to hear that Cinthia was able to assist you so effectively. She truly embodies the professionalism and understanding we strive for in our office. Your feedback is greatly appreciated, and we're always here to help with any future needs. - Frank Walker - State Farm Insurance Agent, Cooper City, FL"
Cabrera Fam
September 4, 2024
5
out of
5
rating by Cabrera Fam
"We have been a customer at Frank Walker’s since 2018 and this team is fantastic. It’s nice to have local experts that can service all your insurance needs in one place and that take their time to make sure you get the right coverage."
Diana Castillo
August 19, 2024
5
out of
5
rating by Diana Castillo
"With the rise of insurance, I have to say that Frank Walker's team, Leslie, has been exceptional. I'm so happy I was told to call them, and you should too. Very helpful and professional. Thank you Leslie."
We responded:
"Thank you, Diana, for your positive feedback. I'm happy to know that Leslie provided exceptional service and that you found our team helpful and professional. We appreciate your recommendation and are here for any future needs you may have. - Frank Walker - State Farm Insurance Agent, Cooper City, FL"
Mike Eisen
August 5, 2024
1
out of
5
rating by Mike Eisen
"Service and care from this group has fallen over the years. They make mistakes, make excuses, and do a poor job of answer questions/responding to customers."
We responded:
"Mike, thanks for sharing your feedback. I'm really sorry to hear about your experience with our service. We always aim to provide the best care and support, and it's clear we missed the mark here. Your concerns about mistakes and response times are important to us, and we'll work on improving these areas. Please feel free to reach out to our office if you have any more specific concerns or need further assistance. - Frank Walker - State Farm Insurance Agent, Cooper City, FL"
Ms. Jones
August 2, 2024
5
out of
5
rating by Ms. Jones
"Great personal service from everyone in the office. Been with them for decades. Today I received more excellent service."
We responded:
"Thank you, Ms. Jones, for your decades of loyalty and for recognizing our team's great personal service! We are pleased to have provided you with exceptional care and support."
augustin woodley
August 1, 2024
5
out of
5
rating by augustin woodley
"I’ve been with this company over 5 years and it’s hands down the best. Leslie Martinez is very kind and understanding."
We responded:
"Hey Augustin, thanks a bunch for your awesome review! We're so glad you've had such a positive experience with us over the past 5 years. Leslie is indeed very kind and understanding, and we're grateful to have her on our team. If you ever need anything, don't hesitate to reach out! - Frank Walker - State Farm Insurance Agent, Cooper City, FL"
ben barrocas
August 1, 2024
5
out of
5
rating by ben barrocas
"Thank you Leslie for explaining and addressing my issue in a timely manner."
We responded:
"Hey Ben, thanks a lot for your awesome review! I'm really happy Leslie could explain and address your issue quickly. If you need anything else, we're here to help! - Frank Walker - State Farm Insurance Agent, Cooper City, FL"
Bertha Espinosa
August 1, 2024
5
out of
5
rating by Bertha Espinosa
"Everyone at this agency is a pleasure to deal with. They are professional and friendly and most important, they take care of your insurance needs. You are not just a number here, you are a valued client and feel as such when dealing with them."
We responded:
"Hi Bertha, thanks so much for your wonderful review! I'm really happy to know that you feel valued and well taken care of by our team. Your satisfaction with our professional and friendly service means a lot to us. If you ever need anything else, we're here for you! - Frank Walker - State Farm Insurance Agent, Cooper City, FL"
Mike Renard
July 25, 2024
5
out of
5
rating by Mike Renard
"We have been with Frank Walker from the beginning and have always received prompt attention to any and all concerns. Thanks for a job well done."
We responded:
"Hey Mike, thanks a bunch for your kind words! I'm so glad to hear that you've been satisfied with our service from the start. We're always here to help with any concerns you might have. Thanks for being a valued client! - Frank Walker - State Farm Insurance Agent, Cooper City, FL"
Melani T
July 17, 2024
5
out of
5
rating by Melani T
"Raquel was very helpful and pleasant to speak to. She was very polite and answered all my questions I had regarding my additional coverage."
We responded:
"Thank you, Melani, for sharing how Raquel was helpful and pleasant while answering your questions about additional coverage. We're here for you anytime you need assistance. - Frank Walker - State Farm Insurance Agent, Cooper City, FL"
Cecilia Cieza
July 16, 2024
5
out of
5
rating by Cecilia Cieza
"This is the first time working with this Agency and I love it. Leslie provided me excellent service, so professional, and responded to all my questions in a timely manner. Thank you so much !"
We responded:
"Thank you for your kind words, Cecilia! I'm glad Leslie provided you with excellent and professional service, responding to all your questions promptly. We are grateful for your positive feedback and look forward to assisting you with any further insurance needs! - Frank Walker - State Farm Insurance Agent, Cooper City, FL"
Pamela Grotz
July 14, 2024
5
out of
5
rating by Pamela Grotz
"Working with State Farm and Laurie Martinez was terrific. Professional, really went the extra mile getting us great rates, saving money on both auto and homeowners policies. Saved $$, always important...very responsive... even provided a refresher course in driver safety, which is always welcome! Call them...you will be very happy you did."
We responded:
"Thank you Pam! It’s good to hear these encouraging words!!"
Nick Antonacci
July 12, 2024
5
out of
5
rating by Nick Antonacci
"As a long time client I have always felt well taken care of and given thoughtful and strategic advise that best suited my current situation. I am very appreciative of their years of service and I would highly recommend them to anyone in need."
We responded:
"Thank you, Nick, for your kind words and loyalty as a long-time client! We are grateful for the opportunity to provide you with thoughtful and strategic advice tailored to your needs. We are glad to have met your expectations and appreciate your recommendation. Please feel free to reach out for any future insurance needs. - Frank Walker - State Farm Insurance Agent, Cooper City, FL"
juan romero
July 8, 2024
5
out of
5
rating by juan romero
"Raquel was very helpful with my situation courteous attentive, knowledgeable. I would recommend their office highly."
We responded:
"Thank you, Juan, for your kind words about Raquel! We are glad to hear that she was helpful, courteous, attentive, and knowledgeable in assisting you. We appreciate your recommendation and are here for all your insurance needs in the future! - Frank Walker - State Farm Insurance Agent, Cooper City, FL"
Juan Diego Henao
June 26, 2024
5
out of
5
rating by Juan Diego Henao
"Complete peace of mind. They identify and solve problems in a friendly and efficient way."
We responded:
"Thank you, Juan Diego, for your 5-star review! We're pleased to provide you with complete peace of mind and efficient problem-solving. Our team is grateful for your positive feedback and is always here to assist you with any insurance needs in the future. - Frank Walker - State Farm Insurance Agent, Cooper City, FL"
charlie hong
June 25, 2024
5
out of
5
rating by charlie hong
"I was with them for 30 yrs and my insurance on my 4 car went up so i went with different companies for 4 yrs and theirs went up without notice . So today I went back to frank walker and met with Leslie Martinez and she answer all my questions and and help me with my home insurance and bundle up with my 3 car . Thank you Leslie"
We responded:
"Thank you, Charlie, for sharing your experience! I'm pleased Leslie was able to assist you with your insurance needs and bundle your policies. We're grateful for your loyalty and trust in our office. Looking forward to continuing to provide you with excellent service! - Frank Walker - State Farm Insurance Agent, Cooper City, FL"
joel carvalho
June 19, 2024
5
out of
5
rating by joel carvalho
"Gracias Leslie por tu asesoría y por buscarme un buen precio para mis autos.. recomendable!"
We responded:
"¡Gracias por su reseña excepcional, Joel! Leslie es una parte importante de nuestro equipo y nos complace saber que ella pudo ayudarle con sus necesidades de seguro. - Frank Walker - State Farm Insurance Agent, Cooper City, FL"
Shari Arruda
June 18, 2024
5
out of
5
rating by Shari Arruda
"Leslie M is very informative and extremely helpful. She answered all my questions and never made me feel rushed. She is truly professional and compassionate. I recommend her for all Your insurance needs!!!!"
We responded:
"Thank you, Shari, for your glowing review of Leslie! I'm pleased to hear she provided you with informative and compassionate service. We're grateful for your recommendation and look forward to assisting with all your insurance needs in the future! - Frank Walker - State Farm Insurance Agent, Cooper City, FL"
Susan Tracey-Ballas
June 18, 2024
5
out of
5
rating by Susan Tracey-Ballas
"I have very happily been with Frank Walker State Farm for many, many years & my mother had also for decades until her passing. I recently rec’d notification I was not being renewed & I contacted Barbara & Raquel. Grateful is putting it mildly, for how I am, for the kindness, hard work & continued efforts both Barbara & Raquel put forth to rectify my problem!! They both are the sweetest & most caring professionals, which is a rarity found today. Susan T-B"
We responded:
"Thank you, Susan, for sharing your experience with us! I'm pleased to hear that Barbara and Raquel went above and beyond to assist you. We are grateful for your kind words and are elated that we could resolve your issue. Please know we are here for you anytime you need assistance. - Frank Walker - State Farm Insurance Agent, Cooper City, FL"
Vitalii Y
June 14, 2024
5
out of
5
rating by Vitalii Y
"I have experience with Account Manager - Daniella Shalimova! Everything is very fast, clear and on good terms."
We responded:
"Thank you, Виталий, for your 5-star review! I'm pleased to hear you had a fast, clear, and positive experience with Daniella. We're grateful for your kind feedback and look forward to assisting you further in the future! - Frank Walker - State Farm Insurance Agent, Cooper City, FL"
sergey khromenkov
June 1, 2024
5
out of
5
rating by sergey khromenkov
"Frank Walker State Farm Great service! Thank you Daniella for your assistance and attention! She is always ready to help me with any questions I have. It’s a pleasure working with such a professional agent!"
We responded:
"Thank you, Sergey, for your 5-star review! We're pleased to hear that Daniella provided you with great service and assistance. We're grateful for your kind words and look forward to helping you with any future insurance needs. - Frank Walker - State Farm Insurance Agent, Cooper City, FL"
Jessica Fernandez
May 30, 2024
5
out of
5
rating by Jessica Fernandez
"Thank you Daniella and team for helping us every time, you are amazing!"
We responded:
"Thank you, Jessica, for your glowing review! Daniella and the team are thrilled to have been able to assist you. We're pleased to hear that you found our service amazing and we look forward to helping you with your insurance needs in the future! - Frank Walker - State Farm Insurance Agent, Cooper City, FL"
Luisa Betancur
May 21, 2024
5
out of
5
rating by Luisa Betancur
"This office is so helpful. Raquel and Lourdes always take great care of my needs. I have a policy for 2 cars and Homeowners Insurance with them."
We responded:
"Luisa, we're thrilled to hear that Raquel and Lourdes have taken great care of your insurance needs! We're pleased you have policies for your autos and Homeowners Insurance with us. Thank you for your trust and for being part of our State Farm family! If you need anything, we're here for you! - Frank Walker - State Farm Insurance Agent, Cooper City, FL"