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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Robert Hutchinson

September 28, 2023

5  out of  5 rating by Robert Hutchinson
"Outstand service one call and complete"

Leanne Vollger

September 22, 2023

5  out of  5 rating by Leanne Vollger
"All the staff at Frank Walker have been infinitely patient with my many questions and policy changes. Just this week, I discovered a significant error I had made. Raquel and Lourdes have been very supportive and efficient in fixing the error, despite the fact that my mistake created extra work for them. Truly professional."

Fay Williams-Benn

September 21, 2023

5  out of  5 rating by Fay Williams-Benn
"We just finished our review with Cinthia. She was most pleasant and helpful with the review of our auto and homeowners policies. We look forward to our follow-up meeting with her and to finding out why State Farm is passing on to their customers FIGA ASSESSMENT 2 and FIGA ASSESSMENT 3 premiums which we strongly believe should be paid by State Farm. Last year we were charged 1 FIGA ASSESSMENT of $18.77. This year’s renewal has a FIGA ASSESSMENT 2 of $42.12(more than 50% increase) and now an additional FIGA ASSESSMENT 3 for $22.68!! Why should we pay for State Farm to Insure their customers with the Florida Insurance Guaranty Association if something happens to their company??? State Farm is operating a business and needs TO PAY FOR ITS OWN INSURANCE COVERAGES to protect its business and their customers NOT PASSING ON THEIR PREMIUMS to their customers!"

arthur moe

September 20, 2023

5  out of  5 rating by arthur moe
"Always a pleasure dealing with state farm at this State Farm Agent. Kathy & Judy do a great professional job"

Villa Imports

September 18, 2023

5  out of  5 rating by Villa Imports
"David was so pleasant. Quick to respond and very knowledgeable. Don’t hesitate to contact him for a reliable easy and affordable quote today. I like this office !!"

Sara Lobelsky

September 12, 2023

1  out of  5 rating by Sara Lobelsky
"Horrible customer service. Barbara says she will get back to you and never does. Then apologies. Would never use them again. Wish I could give negative ratings"

Shelley Edelson

September 12, 2023

5  out of  5 rating by Shelley Edelson
"I had a wonderful experience with David Castro and all the insurance agents at Frank Walkers State Farm Agency. Everyone was very helpful and courteous. Highly recommend."

matt chan

September 11, 2023

5  out of  5 rating by matt chan
"Sine I change my auto insurance to State Farm , I like the service and the agent was professional also the price is better than before."

Ashleigh Stahl

September 6, 2023

5  out of  5 rating by Ashleigh Stahl
"Cynthia was wonderful! Very nice and helpful! Knowledgeable with giving a great , fair quote ! 🥰 being 4th generation of having Statefarm in my family, I can say we are never disappointed! We have multi car, and our home protected by Statefarm . 🙂"

Carmen Chang

September 6, 2023

5  out of  5 rating by Carmen Chang
"I’ve been insured by this office for years now they have the best prices and superior customer service."

m p

September 5, 2023

5  out of  5 rating by m p
"David is so knowledgeable and helpful. He tries hard to work for you. Thanks David. On 6/8/23 David helped me to clarify the insurance rate hike. He was patient and went through details with me. I appreciate his service. Thanks David. On 9/2023 I encountered some problem in homeowner insurance . David solved it in the shortest time frame. His experiences and efficiency is so much appreciated."

M1 Digital

September 1, 2023

5  out of  5 rating by M1 Digital
"Excellent customer service for my auto insurance."

Pamela Adamec

August 31, 2023

5  out of  5 rating by Pamela Adamec
"Thank you David for patiently answering my questions today! Appreciate your help with my policy"

Al Phillips

August 31, 2023

5  out of  5 rating by Al Phillips
"Barbara always goes the extra mile to make sure that I understand all details and makes it a pleasure to work with her!"

Ana Marquez

August 30, 2023

5  out of  5 rating by Ana Marquez
"Excellent and fast attention"

Lourdes Roman Gonzalez

August 25, 2023

5  out of  5 rating by Lourdes Roman Gonzalez
"I have been a customer for many years with multiple policies. When ever I call or reach out via email I always receive prompt follow up and assistance. Latest was a tricky issue with my Mom's Reverse Mortgage requirements and I can't thank Cinthia Garcia enough for her expert and empathetic assistance!"


August 23, 2023

5  out of  5 rating by rkinnion
"The team over at Frank Walker’s State Farm office did a great job getting me the insurance I needed on a vehicle, in a pinch. I had a tight timeline, and they helped me get what I needed, in a very timely fashion. I would recommend checking them out, if you need insurance on anything."

Rodolfo Barros

August 22, 2023

5  out of  5 rating by Rodolfo Barros
"First time walk-in customer. Leslie was very courteous, assertive and professional."

Landy Bonet

August 17, 2023

5  out of  5 rating by Landy Bonet
"The stuff are awesome... if you need a good deal on insurance quotes please contact Cinthia Garcia....she is awesome, she knows what she does and also has a beautiful voice... you will fall in love with her..."


August 16, 2023

5  out of  5 rating by CHRISTIAN FILS-AIME
"I have been insured by State Farm since 1990, home, auto & Life Insurance. Now that I’m fully retired I made the decision to adjust my auto insurance policy. The agent's name who assisted me is Andrea Santiago Armstrong. She is very professional, polite, friendly, and easy to talk to. She listened attentively to my needs and wants and answered all of my questions. She assisted me without pressure to choose the most cost effective coverage that best fitted my needs now that I am retired and driving less. Thank you Melanie for your help, you are most definitely a great asset to State Farm."

Amy Cinnamon

August 14, 2023

5  out of  5 rating by Amy Cinnamon
"Working with Kathy Sharpe at Frank Walker State Farm is always a good experience. She and the entire staff is very attentive and communicative. I appreciate them immensely for going the extra mile and for all they do!"

David Wood

August 11, 2023

5  out of  5 rating by David Wood
"Frank Walker's State Farm office is staffed with people who are professional and efficient. My wife and I have had a long association with the office and have never been disappointed with our outcomes. Lourdes Mendoza - the Office Manager - made my most recent interaction with the office effortless. My college-age son finally got his driver's license and needed to be insured on one of our cars. Lourdes worked with me during breaks in my tutoring to quickly find the best options for him, including discounts and the right coverage for him. The experience, unlike many of my experiences with other corporations, was pleasant and free of anxiety. I recommend this office without reservation to anyone who likes to work with solid professionals."

Vance Phillips

August 11, 2023

5  out of  5 rating by Vance Phillips
"I just moved to Florida and knowing little about all the differences with insurance here, Andrea Santiago-Armstrong at Frank Walker - State Farm made everything easy. I feel lucky to have found my forever insurance agent (Andrea) so early in my search here. She is trustworthly and quick to respond to questions. Highly recommend!"

Beverly Hudson

August 2, 2023

5  out of  5 rating by Beverly Hudson
"Frank Walker and David Castro at State Farm Insurance in Cooper City are the ABSOLUTE BEST at what they do!! Always prompt courteous. service. They email me thorough out the year with updates and call and check on me yearly. No crazy price increases. I have been with them for over 25 years."

Elliott R

August 1, 2023

5  out of  5 rating by Elliott R
"I have been with Frank Walker State Farm Insurance Office for many years. He has always taken care of our family's insurance needs. His staff has always been attentive to our insurance needs in the most professional manner. They are not afraid to follow up to see if you need any updates or changes to your policies. We recently updated our life insurance policy that benefited us in the long run."